Ser Casasandra Boutique Hotel Isla Holbox, Isla Holbox

My stay at the hotel was a mix of ups and downs. The rooms, though charming, had some issues with water entering through the sliding door during rainy days. The shared walkway outside made privacy a bit of a concern, feeling more like a motel setting than a secluded stay. On the bright side, the service was exceptional and made up for some shortcomings!

Staying on the 2nd floor of the main house, the room we expected was unavailable during our visit. The service at this hotel was outstanding with the waitstaff going above and beyond to make our vacation amazing. The location was marred by occasional bad smells from seaweed on the beach, but the front desk managers were polite and as helpful as possible. The dining experience was overall satisfactory, and the facilities were well-equipped.

The hotel had some ups and downs. The service was top-notch with accommodating staff, but the room's price didn't match the quality. The location was both eclectic and charming, though some maintenance issues were evident.

The hotel had spacious rooms with strong A/C, a huge bathroom, and relaxing porch areas; however, there was not enough hanging space in the room. The service was incredibly friendly and accommodating. The location, although unfortunately full of seaweed during our stay, was still very beautiful. The dining experience offered a variety of delicious options with some room for improvement. The facilities were overall good.