Ser Casasandra Boutique Hotel, Isla Holbox ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Luxury Suite

Max:

2 persons

70 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Suite

Max:

2 persons

48 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Standard Double

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Isla Holbox800 m

Airports

Cancun (CUN) 147.7 km

Isla Mujeres (ISJ) 160.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Magical Pool Time

“The pool was a serene oasis, and we loved having it all to ourselves each day; it felt like a private paradise.” view full review

Really good Cuisine

“The food was excellent, especially the beach club lunches and breakfast; every meal exceeded our expectations.” view full review

Invigorating Yoga

“The daily yoga classes were a refreshing experience, allowing us to unwind and connect with nature effortlessly.” view full review

Comfortable Rooms

“Our room was beautifully designed and ultra-comfortable, creating a perfect retreat after long days of exploring.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
Express check-in/ -out
Concierge desk
No pets allowed
Private beach

Sports & Fitness

Wind surfing
Snorkelling
Canoeing
Yoga class
Fishing

Services

Paid airport shuttle
Room service
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun terrace
Garden area
Spa & wellness centre
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Location

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

Map view

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

City landmarks

Island

Holbox Island

610 m

Punta Mosquito

610 m

Calle Palomino A 100 metros del muelle de Holbox dive center

La Choza de Fito

610 m

Av. Pedro Joaquin Coldwell 1 Av. Pedro Joaquin Coldwell & Calle Tintorera

Refugio Holbox

970 m

A 15 minutos del Puerto de Chiquila y a 3 horas de la ciudad de Cancun.

El Corchal

610 m

Harbour

Muelle de Holbox

1.2 km

Calle Damero Avenida Tiburón Ballena

Balam Art On Feathers

1.2 km

Beach

Punta Cocos

2.7 km

Punta Coco Beach

2.7 km

Nearby

Beach

Playa Holbox

270 m

Quintana Roo

Ayim Naha

80 m

Holbox

Downtown Holbox

590 m

Restaurants

Raices Beach Club and Marina

40 m

On the Beach

Barquito Mawimbi Beach Bar & Restaurant

240 m

Calle Igualdad Playa Norte

Mandarina Seaside Restaurant by Casa Las Tortugas

370 m

Manzana 1

ROOTS Pizza a Lena

480 m

Calle Porfirio Diaz Between Palominos & Carite Unidad Lazaro Cardenas

Pizzeria Edelyn

540 m

Domicilio Conocido Town Square

Restaurante Milpa

560 m

Calle Palomino S/N

Viva Zapata

580 m

Calle Damero 67 Solar 14 1/2 Block From Main Square

The Notorious Cocktail

540 m

Calle Palomino esquina frente al muelle tiburon Ballena Frente Letras al Muelle Tiburón ballena

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

friendly staff

great location

overpriced rooms

maintenance issues

7.2/10

Very good

Rooms

7.0

Location

7.3

Service

9.0

Dining

7.0

Paul

United States, November 2023

7.8/10

My stay at the hotel was a mix of ups and downs. The rooms, though charming, had some issues with water entering through the sliding door during rainy days. The shared walkway outside made privacy a bit of a concern, feeling more like a motel setting than a secluded stay. On the bright side, the service was exceptional and made up for some shortcomings!

Rooms

7.0

The rooms, while of average size and very charming, had water entering through the sliding door at times of rain. The shared walkway outside meant other guests passing by could see in, giving a motel-like vibe.

Service

9.0

The service was exceptional, with staff always greeting us warmly and ensuring we had everything we needed. However, there were significant differences in competence among staff members.

Location

8.0

The location was perfect, just a little bit outside the city center, offering great facilities and romantic ambiance. However, a pond in front of the hotel detracted from its overall appeal.

Dining

7.0

The dining experience was a mix. While the included meals were delicious and filling, the quality varied, with some items like the coffee and pastries falling short. However, most nights' dinners were top-notch.

Facilities

8.0

The hotel's facilities offered everything we needed for a comfortable stay, but there were some minor issues with quality in the dining area.

Joe

United States, August 2023

7.4/10

Staying on the 2nd floor of the main house, the room we expected was unavailable during our visit. The service at this hotel was outstanding with the waitstaff going above and beyond to make our vacation amazing. The location was marred by occasional bad smells from seaweed on the beach, but the front desk managers were polite and as helpful as possible. The dining experience was overall satisfactory, and the facilities were well-equipped.

Rooms

8.0

Although the room we expected was unavailable, when we finally got a room, it was like a sanctuary with the level of luxury we anticipated.

Service

9.0

The service was outstanding, especially from concierge Federico, Hebert, and the waitstaff, who made our vacation truly amazing.

Location

7.0

The location is great with excellent excursions in the area, but occasional beach smells were a downside.

Dining

6.0

The dining experience, from a buffet, was fairly basic but generally satisfactory.

Facilities

7.0

The facilities at the hotel were well-equipped and met our needs during our stay.

Robert

United States, June 2023

6.8/10

The hotel had some ups and downs. The service was top-notch with accommodating staff, but the room's price didn't match the quality. The location was both eclectic and charming, though some maintenance issues were evident.

Rooms

5.0

The room I booked was unavailable during our chosen dates, and the available options were incredibly overpriced for what was offered. Despite this, the room eventually became ready, but it took longer than the stated check-in time.

Service

9.0

The service was excellent with very accommodating staff willing to go the extra mile. They even took the initiative to swap a fruit plate for a cheese and meat plate, although not the ideal timing after a meal.

Location

7.0

The location was really eclectic and beautifully quaint, situated on a gorgeous stretch of beach. However, some untidiness was visible with loose rubble and exposed pipes in corners.

Dining

7.0

The dining experience had its highs and lows. The breakfast options were ok but nothing great. On the other hand, the dinner, especially the included ones, was top-notch.

Facilities

6.0

The facilities overall were satisfactory, with room for improvement. It was noted that some attention to maintenance could enhance the overall guest experience.

friendly staff

overpriced rooms

Ernest

United Kingdom, May 2023

7.8/10

The hotel had spacious rooms with strong A/C, a huge bathroom, and relaxing porch areas; however, there was not enough hanging space in the room. The service was incredibly friendly and accommodating. The location, although unfortunately full of seaweed during our stay, was still very beautiful. The dining experience offered a variety of delicious options with some room for improvement. The facilities were overall good.

Rooms

8.0

The rooms were large, with strong A/C and comfortable large beds.

Service

9.0

The staff was incredibly friendly and always on the ball.

Location

7.0

The location was very beautiful, just a little bit outside the city center but still perfect.

Dining

8.0

The dining options were perfect with a nice variety of dishes but could be better in some aspects.